Terms and Conditions

Payment

Payment is by Mastercard or Visa only.

Prices

Prices on this website are expressed in New Zealand dollars only. The total cost of your purchase including shipping will be shown in New Zealand dollars on your credit card statement. The exchange rate in effect at the time of the credit card processing will be what is reflected in your currency on your credit card bill. Depending on your country, local import duties and taxes may be payable when you receive your order. It is your responsibility to pay these.

Freight details

Within New Zealand

All orders are sent through NZ Couriers. Most orders will be delivered within 3 days, although a few rural areas may need an extra day.

International Orders

Orders to other countries will be sent via NZ Couriers' international partners, and will take 1-2 weeks to arrive and maybe subject to an additional fee depending upon the country.

Returns & Exchanges

The Nourish Group will replace any product item that is defective in materials or construction with the same item or an item of equal value. Items must be returned within 30 days of you receiving your purchase. Proof of purchase is required in order to get an exchange. Please include your address details and details of which items you require. Please insure your return shipment. The Nourish Group assumes no liability for lost or damaged return shipments. If you do not want to exchange your returned goods for another item then you must inform us of this. Your credit card will then be reimbursed with full purchase price minus shipping costs once we have received your returned goods.

Guarantee

Goods sold by The Nourish Group are covered under the Consumer Guarantees Act of 1994 (New Zealand), and the Fair Trading Act 1986 (New Zealand). Any disputes rising between The Nourish Group and the consumer will be determined by courts or tribunals in New Zealand.

Intellectual Property Rights

The Nourish Group and its licensors own all intellectual property rights in and to this website and the products and information displayed in it (including text, images, graphics, logos, layout, look-and-feel, animations, software, trademarks, trade names and material underlying and forming part of this website.

Except where otherwise specified, any word or logo to which the (TM) symbol is attached is our trademark, and any to which the (R) mark is attached is a registered trademark. If you use our trade marks in relation to our activities, services or our products, you must include a statement attributing ownership of that trademark to us.

General

These terms (and the provision of products and services by us) are governed by and to be interpreted solely in accordance with New Zealand law. In the event of any disputes arising in relation to these terms or their subject matter, the New Zealand courts will have non-exclusive jurisdiction over such dispute.